FAQ's
In this section you will find solutions to any common problems.
- What constitutes personal data?
- Where is the best place to find information on handling common GDPR requests on the Poq Platform?
- What should I do to ensure my app is compliant with the GDPR?
- What is Poq doing to be GDPR compliant?
- What is GDPR and why is it important?
- Why is a product not appearing in the app but it is in the feed
- Why has my app been removed from the app-store?
- When are Poq's deployment freezes?
- How does Peek & Pop work?
- I added new products into the feed but they're not in the app?
- Why are product images not in the correct order?
- What size image do I need to use?
- My Apple membership has expired, how do I renew?
- How do I raise an issue with my app?
- There are a lot of reviews that are not app related?
- Why are products appearing in the wrong category?
- Why are out-of-stock products appearing in app?
- Hierarchy system
- Changes to website not reflecting in app
- Duplicate categories